Waiting on staff to tell me if I'm making bad decisions (I think they fell asleep after I asked them to review it) but here's the current plan, as is being written now, from an artist's perspective.
First, you head to the CM and hit the "become an artist" button. You'll be given a special TOS to read, as well as the list of requirements. The requirements are a bank account, being a resident in any of the countries in this list, and being over 18. If you're under 18 but over 13, we'll need parental consent. Still figuring out the best way to handle that, watch this space.
Once you agree to it, you'll be walked through connecting a Stripe account. This takes about ten minutes when I set it up, and it's pretty easy. When that's done, you set up your basic artist profile. Brief description of who you are etc, any pertinent info, any won't draws etc. You can aalso set how many commission slots you have here. As a quick note - PLEASE be realistic when setting this. When setting up templates you'll be giving an estimated time to completion, and if you're consistently overrunning on them by a lot and we check you out and you have 20 commission slots, we'll be having words with you. Other stuff here is what kind of copyright you do work under, based on a few templates (this is being done because in a community I used to be in, some artists claimed they retain rights to character designs if you didn't have sprites of them beforehand. I think that line of thinking is bullshit, but this is to eliminate any confusion ahead of time), and whether you're accepting NSFW commissions or not. You can also set yourself to adult only, which you'll be expected to do if you predominantly do NSFW/your brand is built on NSFW, but can also be used to just set a minimum age limit on who commissions you. You also pick which of your blogs you want associated with your listing at this point - this particular choice is permanent and cannot be changed (you can, however, change your URL still and it'll update accordingly).
Once that's done, it's time to set up your templates. Here, we're defining templates as a basic, bog-standard commission outline - let's say a bust for $25. Create the template, give it the name "Bust", and set a price of $25. Add a sample - the same kind of thing you use in a commission post with the price scribbled on it is perfect. Add a brief description, any price modifiers (e.g. $10 for extra characters) in there, and now we're on to milestones. You can set as many or as few milestones as you like, but for most things you'll probably want three or four - sketch, lineart, colour, shading. You give these a value that works as a percentage on the final price - for example in a lineart, colour, shading situtaion, you can set it to be a 25/50/25 split. 25% payment on lineart being finished, 50% on colour, and the last 25% when shading is done. More on this later.
Once you have your templates saved, you can preview your ad spot, and if it looks good, you can hit go live. Now you can start accepting commissions.
Commissions aren't auto-accepted. When a buyer hits the button for the template they want, it opens a secure area for you to discuss it in, and make any changes to pricing, requirements, or milestones. It starts with the buyer having auto-accepted the current situation, and then requires the artist to do the same. If the artist changes anything - price, milestones, etc - it updates to both parties needing to approve the changes. Once both have approved any changes, you start.
At any point during the process, you can upload a sample - samples will be automatically watermarked and converted to very low resolution. When it comes to a milestone, you upload a sample, mark it as part of a milestone, and the buyer will be alerted - this'll be a slightly higher resolution sample, but still heavily watermarked. While you wait for them to approve it, feel free to work on other stuff. When they approve it, they get a payment link to send the first part of your payment. When they send it and the system processes it, the commission gets updated and it marks it as paid for. The buyer then gets access to the full resolution image, and you can start working on the next milestone. The intention here is that you don't spend days on a piece only for them to not pay - if you only did the lineart, you've not wasted too much time. Conversely, if you can't finish the commission in its entirety, you both still get something. The secure area stays up perpetually, so you caan always refer back to it and buyers can always go get their image back if five years down the line they lost it.
This continues until the final upload. When it's accepted and everything is squared up, the commission is marked as complete, the buyer can leave a review, ebay style. More feedback means more trust. Reviews you think are unfair can be challenged and staff can make them not count if there's no reason for a negative review to have been left. You can also leave a review on them for other artists to help weed out problem buyers - the ones who fuck you about a lot.
If the same person commissions you again - even if it's from a different blog - you'll be able to see the past commission you did for them. Group blogs cannot use the CM, and blogs cannot become a group blog while they have open commissions. If an artist makes their blog a group blog, it's automatically removed from the listings. Reviews and scores are tied to the user rather than the blog - essentially, if money is involved, there needs to be accountability on both sides.
WF's fee is taken automatically. The only thing to be aware of is Stripe sometimes holds funds for 7 days for fraud prevention purposes - this is normal, and as you (and Waterfall) build up a reputation, this should happen less.
Feel free to ask any questions.
Block system - it's being reworked so that all posts with a blacklisted tag are collapsed, XKit style. Would that (with an appropriately different message) also be an acceptable solution for blocked users, or should they not show at all?
Clarification: this is for where the OP of a post is a blocked user and someone you follow has reblogged it
Currencies we're supporting at launch for the CM are US dollar, Canadian dollar, Australian dollar, British Pound, Euros, and Japanese Yen
That should cover the majority of users and if not, I guess USD is the default
i have two super derailing off topic questions that are not necessary for you to answer i am just silly
first is if i will have to have a special dollars bank account or not, but i guess that's a question to Stripe and not to you
second is how come every country has its own dollar, how
Good question on the first actually! If Stripe is available in your country, they usually automatically convert it to your lcoal currency before they send it to your bank account (Waterfall pays the fee to do that for you). Not 100% sure what happens if you're not in a country but we're working on an alternative solution for folks who are in other countries (would roll out with it, but we have to negotiate with them first because we're a special case).
For the second, I have absolutely no idea but god is it a pain
i think i've checked Stripe first things frist and its available in Russia!
I just got NET::ERR_CERT_DATE_INVALID error while coming to the site. Clicking "Advanced" states that the cert expired today. There going to be a fix soon?
Working on it now - waiting on our domain provider to fix something on their end that's stopping us doing what we need to do to renew the certificates, sorry about that.
Working on the CM tonight, want opinions from both artists and buyers:
Thinking about security. Obviously, we can link a blog to a user on our side. Ordinarily there's no way for someone else to do that beyond being really observant with blocks, so I'm wondering whether it's a good idea to have a little note for the artist when someone contacts them for a commission from a blog if one of their other blogs has commissioned that artist before, and let you see who that was - you'd be able to see your part commissions for a given blog anyway, but this would explicitly extend it to be commissions for the USER as well. Bit of a caveat for group blogs since that'd expose everyone on the blog's commissions (unless I make it so group blogs can't use the CM and it HAS to be a single-owner blog?)
Basically, I'm wondering whether the slightly reduced anonymity is acceptable for buyers, and if it's not, whether the increased accountability on the part of the buyer is worth it for artists to offset that?
Hey folks! We've been noticing a few posts have some script code injected into them lately.
Waterfall's post renderer automatically disables scripts, so the majority of users are safe. However, if you make a post and see some script tags in there after hitting submit, particularly pointing to a domain starting with "dom" and ending with ".xyz", we recommend you run a full virus scan on your computer or phone as you're likely infected. If you don't have an antivirus, we recommend Windows Defender and MalwareBytes for Windows. Stick to known brands for your phone; unfortunately we don't have a specific recommendation there. Additionally, you should uninstall any browser extensions that you don't recognise, don't use often, or seem suspicious.
We also strongly recommend you check Windows is up to date, and in the case of Windows 10, on the latest feature edition (1909).